The next sections will compare and contrast Uber and Lyft in detail. Accessed Dec. 3, 2020. When the two companies compete on price, passengers come out ahead. During your trip, Uber and Lyft drivers are both covered by liability insurance. Hope my $5 was worth it to you, Uber. The Uber app, on the other hand, uses custom, branded navigation that offers a unique in-app experience that you may prefer. Nothing against any drivers, but I’m looking elsewhere for rides. From a driver’s perspective, Lyft takes a smaller cut than Uber. I live in Texas!!! When taking a look at the battle between Uber and Lyft, one of the biggest factors that set the two services apart is the vehicle options available to passengers. UberXL provides affordable SUV service for groups up to six people. Ronald Sugar was named chairman in August 2018. Like its counterpart Lyft, Uber offers several classes of service whose availability varies by city. My plan is to try Lyft now for the next few weeks to see if they are better….. I’ve been using Uber for a year and not once has a driver opened the door for me, unless you mean the boot, to stow my bags. The second guy didn’t get out initially but was really nice about getting out and helping me with my bag (I have a bum hand right now). The most expensive service Uber offers, a high-end SUV with seating for up to 6 passengers will pick you up. So in going with uber. Mounted in the front, passenger side windshield, the Beacon allows passengers to spot their ride from a distance easily. Wingz is currently available in 15 U.S. cities, including Austin, Los Angeles, Miami, and San Francisco. The biggest difference is, some Lyft drivers have electronic dashboard signs installed that display your name and a color that matches with your Lyft app. The company has a set minimum vehicle requirement, and the drivers must pass two background checks before approval with the company. Both give passengers a convenient and innovative way to request and pay for rides through their smartphones. Fees have a base charge for each ride and additional calculations for total miles traveled and the minutes of travel time. You may encounter cities where UberBLACK is available, but the Lyft … Lyft has so far managed to avoid many of the controversies faced by fellow ride service Uber. The rivalry between Uber and Lyft is in full swing. The Uber app helps passengers and drivers find one another and estimates the cost of the ride in advance. As a passenger, your options for contacting Uber and Lyft customer support are quite similar. Internationally and in some U.S. cities, Uber also has traditional taxis available that can be booked through the rideshare app. Comparing Lyft vs Uber stock provides a clear picture of investors preference. It is customary to tip in a service situation. Will definitely use Uber service in the future. Lyft penalized me for having a bad experience during a challenging time in my life. On both apps, you’ll always see your driver’s name, vehicle model, vehicle color, ratings, and license plate number before you get in the car. I had to pay $5.00 toll each way to cross bridge. It’s always cheaper (although often not by much). Both companies were started close to the same time and due to very similar reasons. Tried to get an Uber at the airport but the app continually wanted the credit card CVS. One of the biggest similarities between Uber and Lyft are its local rates. The driver is going to open the door for you and provide you with a more business-like ride to your destination. These allow you to dial 911 from your app and get your ride information automatically shared. We pay the tolls and then get reimbursed. They’ll receive a notification. UberBlack provides rides with professional drivers in black town cars for up to four people. In other words, You need a 24 hr notice if you are handicapped to get a ride. In the past 12 months, Uber had a dividend-adjusted return of +11.6% while Lyft underperformed with a … Lyft originally identified its vehicles with furry pink mustaches on the front—called carstashes—but it now uses a more subtle system called the Amp. Both Uber and Lyft have a more or less similar process for requesting a cab ride. When Lyft introduces a new driver promotion, Uber does the same. While basically both Uber, as well as Lyft, are the platforms to match drivers with riders, the two differentiates themselves in more than one way. Some may prefer Uber and others may prefer Lyft. While both companies’ safety regulations are about the same, Uber does pull ahead just a bit. In December 2017, the company announced the service was profitable in 40 out of 165 cities in which it operated. Just looking at the surface-level differences, Uber is known to hold a significantly higher market share — nearly 70% of the U.S. market, compared to Lyft’s nearly 30% — and has a significantly larger international coverage map than its competitor. Power Zones is one such example. The fact that you simply CANNOT speak to anyone compounds the problem of getting things fixed. Accessed Dec. 3, 2020. Not the $10.00 but principle that a billion $$ company would stiff their drivers. I’m deleting both of my accounts: Uber and Lyft support the IRS. Both companies developed their apps around the same time, and while they may slightly differ in their user interface and how they go about presenting their features, they do the same thing: connect riders with drivers. Uber also offers affordable services that act as slight upgrades between the standard Lyft and Uber tiers. Lyft, on the other hand, has introduced carbon-neutral rides, bike-shares, and other modes of public transit. I don’t believe you. The “gig worker" bill AB set rules for gig workers and firms hiring them. As you are not payed hourly, but by the rides you give and tips, it can vary from area to area, driver to driver and so forth. The fees only apply to the fare. In addition to highly unique, limited location services like Uber Copter and Uber Car Seat, the company is well-known for its extensive luxury options. Lyft is cheaper, and now is getting increasingly more popular than Uber (perhaps for political reasons). Another budget option, an everyday car with room for up to 4 people will come and pick you up. I mean, daily until I adjusted my mail settings. Most riders don’t realize that drivers are using their own car, paying for their own expenses, and sacrifice a lot of personal time to drive. Whereas I had opposite experience. USA Today. The biggest thing though is where you drive. Lyft vs Uber: Which is the Best Ride-Hailing App? Lyft Black and Uber Black, as well as their larger counterparts — Lyft Black XL and UberSUV — are high-end black car services provided by professional drivers. Green is currently chief executive, and Zimmer is the company's president. Don't want to deal with that again if possible. Booking a ride is easy in both apps. That’s frustrating, to say the least. Aside from the vehicle options, there is a noticeable difference between the rider experiences. Lyft was founded 3 years after Uber and has a huge 40% market share, operating in over 200 cities in the United States. Lyft riders are encouraged to sit in the front seat and interact with the driver. The founder is a world-class jerk and was just kicked out of the company by the board of directors. Which was to be a long-distance carpooling service that founders Logan Green and John Zimmer came up with after they couldn’t find a ride in 2007. Prop 22 defines app-based transportation and delivery drivers as “independent contractors” and also adopts certain labor and wage policies that apply to drivers and companies. Surge pricing during times of peak demand will increase the fare. Once you arrive at your destination, the fare is automatically charged on your card; all you have to do is leave a review and a tip if you wish. U.S. Securities and Exchange Commission. "How Many Uber Drivers Are There? In my area there are dozens of drivers available within minutes with Uber while Lyft, having fewer drivers takes at least 15 minutes to arrive. It now trades on the Nasdaq. You pick up a rider and don’t know where they will be going until you pick them up. Total miles receiving revenue: 508, Hours driven: 30.4, 18.1 for Uber and 12.3 for Lyft, Revenue: $422, $238 from Uber and $184 from Lyft. So I just signed up for Lyft and it’s amazing. While they recently pushed an upgrade that now allows users to tip their drivers, there’s also a lot of cross-promotion to other services like Uber Eats and their delivery services, which is quite obtrusive when riders just want to request a ride. The first part of this is a criminal history background check, which ensures that drivers don’t have convictions for felonies, sexual offenses, or violent crimes. "Form S-1 Registration Statement, Uber Technologies Inc." Accessed Dec. 3, 2020. Both Uber and Lyft are strong competitors in the ridesharing industry and have quickly become household names. Uber tends to answer emails way faster, but Overall I make more with Lyft because I can earn up to 20 percent of what they take back. Lyft had reported earnings of $2.1 billion and assets worth $3.76 billion in 2018. I actually prefer Lyft over Uber not only for financial reasons, but Uber drivers seem to get lost finding passengers more often than Lyft drivers do, and Lyft drivers tend to wait for passengers longer than Uber drivers do. It also offers free bike and scooter rides for up to 30 minutes a day, and that benefit is apparently only available temporarily. Impossible to make that much driving. After 30 minutes of this, cancelled the trip and got a cab. My first choice is always Lyft. My Uber rider account was cancelled for refusing to provide a copy of my DL. I emailed Lyft and they said I can not use my wheel chair lift van because they are in a deal with local handicap services. Answer 1 of 10: I usually use Uber but after my last trip had 20 unauthorized Uber charges and had to get a new card. Here’s how they compare (or don’t compare) to the Uber Ride Pass. Yet, Uber has recently found some competition with Lyft, where both these services allow you to use their ridesharing services. Uber and Lyft’s brand narratives are for the most part very similar, they are both offering safe and affordable travel whilst giving people the opportunity to earn extra money by using their own vehicles. The company priced its shares at $72, and they traded up before falling back and closing at just over $78. Uber and Lyft among brands vying for scooter and bike sales. Later I was charged a cancellation fee that was a pain to dispute and have reversed. Accessed Dec. 3, 2020. In July 2017, the company tested a new feature called Taco Mode, which allowed a user, currently in Lyft transit, to press a button on their app and direct the driver to the nearest Taco Bell. Image Courtesy: 1. Going to download Lyft and try it. Uber’s fares consist of a base fare plus a time and distance rate, and fares vary by vehicle type and by the city of service. I applied to drive with Lyft and my application was denied. This shares your trip details with friends or family. As of October 2020, Uber Eats was available in close to 500 cities worldwide. Each vehicle class has a minimum fare so that it is worth a driver’s time to pick customers up, even for very short rides. They then credited $25 to my account and marked the issue as resolved. The budget option of the group, an everyday car with room for 4 passengers comes to get you. The Main Differences Between Uber and Lyft Uber and Lyft vary in several areas, but geography is a big differentiator. Uber approved me because my current status is good. The offers that appear in this table are from partnerships from which Investopedia receives compensation. However, I like the selection of vehicles that Uber offers. Drivers can expect a higher earning potential by becoming an Uber partner since there are more ride options available. Accessed Dec. 3, 2020. Why wouldn’t you go drive for a cab company? Even if you choose UberX, the lowest-cost option, you will not get picked up in a clunker. Retiring its mustaches may have been a move toward adopting a more professional look in order to compete with Uber. But you may want to have both the Uber and Lyft apps installed, so you can call an Uber if you find yourself somewhere where there aren’t many Lyfts available. Uber and Lyft both offer innovative alternatives to taxis and long-established private transportation services. CORRECTION: UBER does NOT supply their drivers with iPhones for $10/month and I can download any app I want with my phone. The only decision you need to make is choosing Uber vs. Lyft. Simply put, the competition between Uber is as fierce as ever from when Lyft was first founded to present. i agree with you i have the same dame problems with ( Uber) they are a bunch of traders. If you factor tips into the equation, the median income rises only slightly to $14.73 per hour. Since they rely on location-based data, you need to have access to the internet. The Lyft app for smartphones and the dashboard Amp sign notify passengers of the driver's arrival and give the passenger an estimated cost in advance. I have around 150 rides for both companies. I wish drivers made more money for the effort they put into driving. "Uber Ride Options." UberSUV provides luxury SUV service for groups up to six people. Automobiles must have four doors with a minimum of five seatbelts. Lyft allows passengers to add a stop along the route. "The History of Uber." Photo by Thought Catalog on Unsplash. 22 exempts app-based drivers and companies. how do that work to get a car. That happened to me once as I called to tell the driver I was sitting on a bench, not standing by the road as they expect as Uber claims to be supportive of persons with disabilities. Uber. Sources: Lyft S-1; Uber S-1 Both Lyft and Uber require proof of license, insurance and vehicle registration. I used to drive for both companies and I must say as a driver Lyft is better. In some cities, the app can show the exact price of the door-to-door service. Lyft operates in the United States and Canada. "Details of Uber Harassment Settlement Released." For example, these are direct equivalents that can commonly be found: Uber caters to businesspeople and professionals and has a broad range of vehicles to choose from. Uber's smaller rival said in a filing that it expected to raise $2 billion in its IPO and would offer 30.8 million shares at $62-$68 per share. Lyft has 30 million riders and 2 million drivers across the US and Canada, but none outside of North … If local cab companies didn’t pass up people of color or refuse to go to their neighborhoods, there wouldn’t be a demand for Uber or Lyft. Lyft drivers tend to be friendly, open to conversation, and more fun than Uber drivers. A story in The Washington Post states drivers claimed the service was cheating them on their fare by deducting money for driver's trips on interstate highways., Uber was founded in 2009 by Travis Kalanick and Garrett Camp as UberCab. If I’m on a business trip and want to impress a client, UberBLACK it is. Living 45 miles away from the airport in Atlanta made it really nice an convenient. This includes Uber Lux, which takes high-end to a whole new level with Rolls-Royce cars and Maserati models. The age and condition of the vehicle, among other requirements, vary by state. Im NOT planning to drive again for Uber. Lyft. Every interaction I’ve had with Uber corporate has been negative. I can’t believe I spent all that money on Uber, but I guess Lyft has only been widely available the last year or two. This not only adds a layer of safety when you use Lyft — you always know you’re entering the right car — but also creates a more personalized user experience. Lyft. Discover more about it here. I find Lyft cheaper by far. In my case, it was an issue where I could not request an Uber – I needed to enter a different payment method; however, it didn’t make any difference what payment method I put in, they still would not allow a ride to be hailed. The claim cited events of discrimination and harassment. "Uber Revenue and Usage Statistics (2020)." I agree with most of the comments, Lyft is better in their interaction with their drivers. Lyft offers several service classes, which vary by city. Overall, great experience. Drivers also display placards with the Uber logo in their front and back windshields. Lyft most likely gets a cut in the deal with the special services companies. Uber has UberBLACK, while Lyft has Lyft Premier, Lyft Lux, and Lyft SUV. Form S-1 Registration Statement Uber Technologies, Inc. Accessed Dec. 6, 2020. Uber surge pricing multiplies time, distance, and base fares during its busy hours, displaying the amount of surge as the given multiple (for example, 1.5x or 2x). I think Lyft is better for me, because the tipping procedure is already built into the Lyft app, and the ride is more social and fun, and the rider can choose what music they want or what theme they want. These two taxi alternative services may seem interchangeable, but there are differences between the two largest transportation network services in the United States. You can learn more about the standards we follow in producing accurate, unbiased content in our. A small Hyundai SUV arrived with only 5 seats/seat belts. By using Investopedia, you accept our, Investopedia requires writers to use primary sources to support their work. With Uber you drive for them and that is all. This allows passengers and drivers to rate each other on a scale of 1–5 stars. As reported by National Public Radio, Uber settled a class-action suit brought forward by former and current employees of color and female workers. Regardless of what industries they tackle next, one thing is for sure – the battle between Uber and Lyft is just getting started. They treat their drivers better and the fact that people can tip on the app helps out a lot. I’ve also heard from drivers that Lyft passengers tend to wait for the driver more often than Uber passengers do. In the U.S. the service lists over 300 cities, from Las Vegas, Chicago, and New York to Fargo, Pensacola, and Kalamazoo. Their customer acquisition marketing strategies are quite similar. Accessed Dec. 3, 2020. Summary – Uber vs Lyft. The Uber app tends to allow the consumer to have a better idea of the total cost of his/her ride up front. Since Uber leans towards businesspeople, the drivers are professional, concise, and do the best to simply get you from point A to point B. 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