Left the room open daily for months to air it out without any change. A couple in their mid-twenties comes to the desk. None of the housekeeping staff use bleach to clean the rooms, and we couldn’t find an empty bleach container, even in the trash, so other than alerting police and switching the guest to a room on the sixth floor, not much could be done. He told me the following. I quickly took pictures as the guest who called suddenly arrived and started trying to jimmy it out, his being the only room that had enough sticking out to even try, and I took the moment to ask him some questions. What’s more embarrassing is the lady who works at the front desk started teasing us all about it the next morning. We had an elderly (70s) couple stay with us once who were the absolute best. I am booking a room for a lady over the phone. This policy was set by the owner and as it is his business; he may implement any policy that is necessary to protect our visitors and staff.”, Customer: “This is the worst customer service I’ve ever received! Guest #3: “I’ll take care of it.” *To me* “I’m so sorry; they are very drunk. Yes, I can’t wear a mask because I could die! The front desk is the hotel’s heart. He never makes any trouble! Well, … I don’t make an immediate move to put anything in the till. 7 Stories from Hotel Employees on the Strangest Guests They've Encountered. I booked the room she wanted a few days later to an older couple who praised our mitigation efforts, and I felt a small sense of satisfaction. Now, if these accommodations are acceptable to you, I will add the note to your reservation.”, “It’s not acceptable! It is time I … My family is in the hotel business. Renuka is family hotel, staff always available. Her body was halfway to the bathroom, and there was a…trail…from the bed to her body. There was a story about a guest who lost his Rolex and asked the front desk if they had seen it or one of the maids took it and complained a lot. It is December and holiday parties are in full swing. It was so bad that we had to evacuate the hotel (ask everyone to leave and pay for them to go to another hotel), call the cops, call a hazmat cleanup crew and it took a week and a half to clean this room. [Guest #2] waves at me, pretty obviously drunk. Guest: “I don’t know who’s staying in the other two rooms with glued locks.”. Me: “…and I will inform you now before I book your room that masks are mandatory for all guests in public areas and while interacting with staff. As I type this, one of our maintenance guys from corporate is installing cameras into all of our hallways. Obtain experience in office and front desk functions. No one ever accompanied him, no one asked for his room while he was there. The woman at the desk gave him his key and told him that on the way to his room, there was a door with no number that was locked and no one was allowed in there. It’s through the front desk that all veins pulse: housekeeping, sales, reservations, etc. Me: “There is the party boat in the river right behind us.”, Me: “There is the paddle boat pub next door.”, Me: “And the seafood restaurant—” *with “boat” in its name* “—is down this hall.”. The maids used double gloves to dispose of everything. Time Out Hotel is located along Patong Beach in Phuket, a 5-minute walk from the nightlife spots on Bangla Road and a 10-minute walk from Jungceylon Shopping Mall. His wife is still looking at me like I’m an idiot. This lady isn't very happy that Carrot Top wants her to leave her room at 3:30am so that he can have his favorite room.. The bartender/manager on duty arrived and started looking at the door locks and asking the guest some questions himself, so I left them to it and headed back to the front desk to make some calls. Source: Reddit (Credit: Blaizia, Original Story), “Hi, I’m sitting round the corner; can I order a beer?”, “Yeah, can I get a beer and a vodka and Coke?”, “Sir, I can’t put anything in the till until you show me your ID.”, “Thank you. The sheets, blanket, and comforter were … Getting experience managing a front desk can make you a valuable candidate for hire. Beard. In All This We Feel Sorry For The Dog. The guest had complained to the front desk about some issue with her water before heading off to dinner. Which of your rooms would you like me to charge the fee to?”, Guest #2: “Oh! That’s not acceptable!”, Me: “Ma’am, in order to protect our medically compromised guests, it’s important to minimize contact as much as possible. We get to the same room he’s been using. But he is so small! Random. Print Your Own Guest Comment Board For Work. I go up there, calling 911, but I found that she had passed away, sleeping on his shoulder, while they were watching Wheel of Fortune. Numerous deaths cover up stories by hotel management things that never ven hit the media. I was a front desk agent while I’m college. Despite these, I know we can all say that without these funny stories, your travel wouldn’t be as fun as it was. Funny Jokes. You may unsubscribe at any time. There were tons of empty condom wrappers around the room & boxes of lube, etc. You can, of course, still opt to check in the traditional way at the front desk. I want housekeeping on my vacation!”, Me: “Then you must make a choice, ma’am: mask and housekeeping, or no mask and no housekeeping.”, Me: “I can. Management didn’t. 7 Stories from Hotel Employees on the Strangest Guests They've Encountered. I’m a little puzzled, because I didn’t see them come in with the dog — hidden in a bag? Highly recommend. This wiki isn't to demean you or offend, but is a guideline for future stays and how to make our jobs a little easier :) Credit Cards - Most hotels … You watch the desk agent lean over and toss a rolled newspaper into the dog’s mouth. Me: “Thank you. We are front desk hotel employees, looking to share funny personal hotel related stories. As if this wasn’t enough as I was walking him down I noticed on his tinted glasses he had got some of his cum on the lens. ... Here’s a little about me: I have worked at this particular hotel for almost 11 years, I have seen and endured some crazy stuff working behind the front desk…some things I … View more comments #17 . I am manning the till in the cafe when a young-looking guest approaches. Funny Jokes ; Top Rated; Most Discussed; Recent; Random; Tell a Joke; One-liners. So now, we’re even more confused and wary, because there’s no way that’s a coincidence seeing as it was the ONLY room on that floor affected. We asked some of our Menguin customers for their funniest honeymoon stories. Which room would you like me to charge the pet fee to?”, “But he’s so small! Everything is sticky and obviously used. We will post the best stories, and change them weekly, or bi-weekly, due to amount of stories. At a Comfort Inn, a guy checked in at about 11pm and after a quick trip to the room, he headed strait to the whirlpool. Tales of a hotel front desk worker. Rooms at Hotel Time Out come with air-conditioning. I’m doing my best to be accommodating. So after their week of being there, and none of our housekeepers had been in that room for a week, one of them opened the door…The first thing was the smell, it made our head housekeeper puke and she had to run away, they had shit all over the walls and rubbed it in. 50 points. Nothing will be changed or corrected to suit the offended. My brother and I died laughing and actually applauded this guy’s ingenuity. So we’re going through and moving beds and credenzas, checking ceiling tiles ect. Anything from guests, to check-in mishaps. That was also the day I learned that apparently you can shit to death. There are literally parties everywhere. That’s so much money for such a little dog! Right now, we still do not have any leads on who might have done it, apart from the guy who was in the bleach room, since my general manager found him to be a bit weird. Entitled To Trash Bags - This guy calls the front desk and asks for some trash bags to be delivered to his room. We didn’t do hourly rates, so he always paid the full price if the room. Upon heading up to check the room, the housekeeping manager was BLASTED by a strong smell of bleach. When the guest finally left, the guy from the front desk went out and purchased the guest a new rolex and was reimbursed fully by the Ritz. Read the Weird Hotel Guests roundup! On top of that, families could hear the couples running from rooms and constantly fucking. One guy had found out his wife was pregnant with another guys child so he decided to throw the tv out the window. Sign up for the Thought Catalog Weekly and get the best stories from the week to your inbox every Friday. We have been contacted by a hotel before who was “complaining” about a guest. People interact with them assuming confidentiality is a given, so much gets revealed. 7,250. 19 points. One beer and one vodka and Coke; I’ll bring those round for you. Apparently the guy bailed and ditched his girlfriend with the scumbag drug dealer. Absolutely not! About an hour later, the three of them come back. I’ll be right back!”. Minutes later, the woman called the front desk, saying the room was unacceptable — she didn't give a reason, but was persistent. In a Paris hotel elevator: Please leave your values at the front desk. And a $100 tip with a not that said, “thanks for taking care of these guys, be back in a week.”. Also took camel half day with excellent guide Ganesh, funny guy knows all about camels and desert living. Today, when I come in, I find out they still haven’t been able to fix one of the rooms and that there was another room on the fifth floor that had also been tampered with in the same way. I was working at a luxury hotel and we had a fairly big name band staying with us. Community Member • Follow Unfollow. So, this wasn’t someone trying to pull a bad prank or get some revenge on one group of people. Thank you.”, Me: “Nineteen. Please enclose with e-mail … I have no idea how to translate drunken slurring into English. It’s through the front desk that all veins pulse: housekeeping, sales, reservations, etc. For instance, we can arrange curbside check-in to lessen your exposure to our staff.”, Me: “However, I must also inform you that in the interest of your safety, our restaurant will be available only as an in-room dining option.”, Me: “Further, there will be no housekeeping service during your stay.”, Customer: “What?! They were photos of a man. 4. Son of a bitch had broken the thing, put a fish in it, and glued it back together. Anything from guests, to check-in mishaps. It’s our policy.”, “Please, please! Dedicated to your stories and ideas. She was exhausted and she couldn't wait to sit down. Radek Suski. 0 Previous Story. Discover the magic of the internet at Imgur, a community powered entertainment destination. Stories from behind the desk of a hospitality worker. I’m working at the front desk at my hotel. My doctor said so. Me: “Um… excuse me, sir? I told them that someone would be up there in a moment to assess the situation, hung up, and then dialed the bar, since the bartender was the current manager on duty, and if this guest was for real, he was going to need to know. A great front desk agent should be smiling 100% of the time. | The Elite Hotelier, 50 World Travelers Tell Their Creepiest Hotel StoriesÂ, Here’s Why Women Are the Fastest Growing Population of Homeless Vets, 16 Things You Don’t Know About Europe Until You Get There, 10 People Tell Their Craziest Hostel Stories And It’ll Make You Think Twice About Where To Stay Next Time You Travel, 33 Girls Share The Gross Things They Do When Their Partner’s Not Around, I Exclusively Followed ‘Healthy Living’ Blogs And Ended Up Dangerously Unhealthy. So I go up to his room as always but this time John wasn’t quite ready and was midway through one of the most disturbing things I’ve ever seen. I walked in to the room with my normal friendly manner but the music was so loud he didn’t hear the door open and carried on horrified. Or straddle one foot on the bathtub and somehow not fall into it. They include a groom vomiting on the front desk… Movies, magazines and lube. The security guy knocked on the door and heard someone start yelling for help. He got us good, and I ain’t even mad at that. We will not give you a 50% discount for your cooperation, and no, I would not be calling you if "there is a line at the front desk, so giving me … Which of your rooms would you like me to charge the fee to?”, “Oh! If you have a story you would like to submit, please select here and give us a description of the event. 11. Nan. Come on, you look like such a nice girl!”, Me: “I’m very sorry, but I really can’t do that. As the owner of a bed and breakfast place for the last 8 years the craziest thing i ever … For instance, we can arrange curbside check-in to lessen your exposure to our staff.”, “However, I must also inform you that in the interest of your safety, our restaurant will be available only as an in-room dining option.”, “Further, there will be no housekeeping service during your stay.”, No! Which one are you looking for?”. It’s our policy.”, Guest #2: “Please, please! Popular Posts. Christmas is always a busy time for hotels. The front desk will NOT call you at an ungodly late hour, if our "computer crashes" and ask for your credit card information. I was cleaning a room and found some photos stuck in the mirror. We threw it away and he only came back once after that. Menu. He was swamped, and it was going be a few minutes before he could get up there, so I decided to just take five minutes to go up there myself and see what was up. Don’t know how it got there, or how it was removed, but it made a good story for a while. Finally, we somehow tracked the smell to the table lamp. The hotel provided pictures as proof. I don’t get why he didn’t give me his ID in the first place?”. The next day maids would find nothing unusual. Cats. I've got tons and only been working in the industry for 5 years. Type on your computer whenever someone walks past We were … 1 year ago. Security went to the room because of several noise complaints. We had a blind man (he will be called John for the story) who would stay with us at least once a month. I want housekeeping on my vacation!”, “Then you must make a choice, ma’am: mask and housekeeping, or no mask and no housekeeping.”, “I can. We sprayed everythingin the room numerous times with deodorizer to no avail. As I have someone else on the phone, I decide to address it when they come back. Weekly and get the photos for the source of the time it was.... 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